MHC Kenworth - Kansas City was named the first recipient of the new Kenworth PACCAR MX Dealer of the Year award for the United States and Canada at the annual Kenworth Dealer Meeting held recently in Columbus, Ohio.
"We're thrilled to be the first Kenworth dealer to win this award," said Tim Murphy, CEO of MHC, which operates 43 Kenworth dealerships in 10 states, including MHC Kenworth - Kansas City.
"We've seen a tremendous customer response to the PACCAR MX engine due to its outstanding performance in drivability and fuel economy," Murphy said. "This award represents our commitment to help customers appreciate the benefits of the MX engine and to provide them with world-class service for this world-class engine." Such support includes state-of-the-art engine diagnostics equipment, comprehensive service technician training, and excellent on-hand inventory of PACCAR MX engine parts.
"More than 20,000 trucks now operate with the PACCAR MX engine in various customer applications throughout North America," said Gary Moore, Kenworth general manager and PACCAR vice president. "MHC Kenworth - Kansas City has done an exceptional job at achieving a high rate of customer acceptance of the PACCAR MX engine while also providing excellent customer support."
The Kenworth dealer network's constant commitment to superior satisfaction is demonstrated by Kenworth receiving the 2011 J.D. Power and Associates award for "Highest in Customer Satisfaction for Heavy Duty Truck Dealer Service."*
The PACCAR MX engine is available with a horsepower range of 380 hp to 485 hp and torque up to 1,750 lb-ft on selected Kenworth Class 8 models. It is an ideal choice for Kenworth customers operating in many over-the-road, pickup and delivery, and vocational applications.
Kenworth Truck Company is the manufacturer of The World's Best® heavy and medium duty trucks. Kenworth is an industry leader in providing fuel-saving technology solutions that help increase fuel efficiency and reduce emissions. The company's dedication to the green fleet includes aerodynamic trucks, compressed and liquefied natural gas trucks, and medium duty diesel-electric hybrids. Kenworth is the only truck manufacturer to receive the Environmental Protection Agency's Clean Air Excellence award in recognition of its environmentally friendly products. In addition, the fuel-efficient Kenworth T700 equipped with the low-emission PACCAR MX engine was named the 2011 Heavy Duty Commercial Truck of the Year by the American Truck Dealers. Kenworth's Internet home page is at www.kenworth.com. Kenworth. A PACCAR Company.
*Kenworth received the highest numerical score for heavy-duty truck dealer service in the proprietary J.D. Power and Associates 2011 Heavy Duty Truck Customer Satisfaction Study(SM). Heavy-Duty study based on 1,651 primary maintainers of 2010 model-year Class 8 heavy-duty trucks and measuring 4 manufacturers. Proprietary study results are based on experiences and perceptions of primary maintainers surveyed in April-May 2011. Your experiences may vary. Visit jdpower.com.